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Field notes · IV

Governance isn't paperwork. It's judgement.

When most people hear the word "governance", they think of paperwork. Committee structures. Terms of reference. Meeting minutes nobody reads. Compliance exercises that keep auditors happy and change nothing.

That version of governance is real — it exists in plenty of organisations — but it isn't what governance is for. Done properly, governance is about judgement. It's the mechanism a board uses to make good decisions about things that matter, at the right level, with the right information, at the right time.

The trap of over-engineering

In our experience, governance tends to fail in one of two directions. The first is too little: a board that meets infrequently, reviews information late, and defers the difficult decisions back to management. The second is too much: a governance framework so elaborate that the meeting agenda is consumed by process, and the substantive decisions get squeezed to the last fifteen minutes.

The second is more common in growing mid-market businesses than people assume. As a business scales, the temptation is to import the governance structures of a much larger organisation — sub-committees, formal delegation matrices, extensive policy suites. On paper, it looks rigorous. In practice, it usually means the board stops talking about the things that actually matter.

"Good boards spend more time on the quality of their thinking than on the thickness of their packs."

What governance is actually for

Strip away the process and governance exists to answer four questions, repeatedly and honestly:

  • Are we clear about what we're trying to achieve? The board's role is to hold the strategic ambition steady, even when the quarterly numbers wobble.
  • Do we have the right information to judge whether we're on track? Not the most information. The right information. There's a difference.
  • Are we making the decisions that are ours to make? Boards that defer hard decisions to management, and then criticise management for the outcome, are not governing. They're spectating.
  • Are we being honest with ourselves about what's working and what isn't? This is the hardest one, and the one most boards quietly avoid.

The quality of the pack is not the quality of the thinking

One of the most reliable indicators of a well-governed board is the length of its meeting papers. Not because short papers are automatically better, but because a short paper forces the author to decide what actually matters.

We've sat in on boards where the pack runs to 200 pages and the discussion never rises above the level of the operational detail. We've sat in on boards where the pack is 15 pages and the discussion is genuinely strategic, uncomfortable and valuable. The second kind is rarer. It is also the kind that produces better decisions.

Three habits of well-governed boards

Across the boards we've worked with, the strongest ones tend to share three habits:

  • They talk about the hard things first. The difficult item goes at the top of the agenda, when everyone is fresh, not at the end when people are checking their watches.
  • They distinguish between decisions and updates. Reports are read in advance; meeting time is for debate and decision. Nothing is "noted" without a reason.
  • They review their own effectiveness regularly. Not as a formality, but as a genuine question: are we spending our time on the right things?

The uncomfortable question

If we had to reduce good governance to a single question, it would be this: if this decision turned out badly, would we be able to say we discussed it properly first?

That question cuts through most of the noise. It doesn't require a framework, a sub-committee, or a consultant. It just requires the board to be honest about whether it has done its job — and to be willing to change how it works if the answer is no.

A closing thought

Governance is not, ultimately, about protecting the business from itself. It's about giving the people responsible for the business the structure, information and honesty they need to make good decisions in difficult circumstances. Get that right, and the paperwork takes care of itself.

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